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New Technology in Facility Management: Learn Importance, Trends, CMMS, Benefits, Future Trends

New Technology in Facility Management of Alphacom’s Services

Alphacom is a leading facility management services provider based in Mumbai, India. For over 10 years, we have been delivering comprehensive facility management solutions to a diverse range of clients including commercial offices, manufacturing units, hospitals, hotels, educational institutes, and more. Our expertise spans maintenance, housekeeping, security, horticulture, waste management, pest control, and several other aspects that are critical for smooth facility operations.

At Alphacom, we understand that embracing new technologies is key to driving efficiency and enabling sustainable growth in the facility management domain. As our clients’ trusted partner, we are dedicated to continuously evaluating and integrating cutting-edge innovations that can optimize costs, enhance safety, improve service delivery, and future-proof facilities against rapidly evolving challenges.

In this blog, we will explore some of the most promising new trends that are transforming New Technology in Facility Management.

We will also outline Alphacom’s approach to leveraging these technologies for augmented performance across our facility management services in Mumbai and beyond.

Importance of Embracing New Technology in Facility Management

The facility management sector has traditionally lagged behind in adopting new technologies compared to other industries. However, the landscape is now changing rapidly. Integrating innovations like Internet of Things (IoT), artificial intelligence (AI), augmented reality (AR), and advanced analytics is becoming critical for facility managers to remain competitive.

There are several compelling reasons why facility management organizations must proactively embrace technology:

  • Improved Efficiency: New technology allows for greater process automation, seamless data collection, predictive capabilities, and more – all contributing to enhanced productivity and efficiency.
  • Cost Savings: Intelligent systems optimize use of resources leading to significant cost reductions in facility operations and maintenance.
  • Enhanced Agility: With real-time data and insights, facilities can be managed in an agile manner responding swiftly to evolving usage patterns and occupant needs.
  • Sustainability: Technology paves the way for smarter energy management, waste reduction and overall sustainable operations.
  • User Experience: Modern systems allow occupants to easily report issues, access spaces, and have an overall pleasant user experience.
  • Risk Mitigation: Preventive maintenance, advanced security protocols, and rapid emergency response enabled by technology minimizes operational and safety risks.

The benefits strongly justify why Alphacom always seeks to implement the latest innovations for higher efficiency, cost savings, and delivering delight to our clients.

Key Technological Trends in Facility Management

Several new technology solutions are gaining prominence in managing state-of-the-art facilities. Here we explore some of the major trends:

1. Utilizing Sensors for Real Time Data Collection

Sensors like motion detectors, temperature gauges, smoke alarms, CCTV cameras, and so on placed throughout a facility can continuously collect data on occupancy levels, assets condition, energy consumption, and overall environment.

The sheer volume of granular real-time data gives facility managers unparalleled insights into daily operations. Analysis of this data powers predictive maintenance, occupant convenience improvements, optimal space utilization planning, and identifying issues before they escalate into disasters.

2. Enhancing Maintenance through Predictive Analysis

Traditionally, facility maintenance followed a reactive approach or at best a preventive schedule. Predictive analysis leverages real-time sensor data and AI to accurately forecast maintenance needs.

For example, an unexpected rise in vibration levels of a motor can be used to predict imminent failure. Proactive maintenance can then be scheduled before an actual breakdown. This prevents costly downtime and major repairs.

Predictive capabilities are becoming an indispensable aspect of Computerized Maintenance Management Systems (CMMS).

new technology in facility management

Computerized Maintenance Management Systems (CMMS)

CMMS refers to software solutions designed specifically for facility maintenance management. They have modules for asset management, inventory control, work order management, predictive maintenance, reporting and more.

Adopting a CMMS provides the following advantages:

1. Effective Asset and Inventory Management

The CMMS functions as a central database of all assets. Details like purchase date, location, condition, spare parts etc. can be tracked for effective management.

Tools like QR codes can tag assets allowing technicians to easily scan and pull up information onsite. Inventory of spare parts and consumables can also be optimally managed.

2. Streamlining Work Orders through Automation

Service requests can be raised through a self-service portal by facility users. These automatically get converted into work orders

Software assigns tasks to technicians based on availability, skills and urgency. Once complete, work orders are closed only after user acknowledgment – ensuring accountability.

Dashboard analytics provide real-time insights in SLA adherence, recurring issues, asset-wise expenses etc. Automation saves significant time and manual efforts in work order management.

Energy Management Systems

Rising energy costs and sustainability concerns have increased the relevance of energy management systems. These solutions help track and optimize utilization of electricity, gas, water, and other utilities.

1. Monitoring and Optimizing Energy Consumption

Smart meters and sensors provide granular, real-time data on energy consumption by asset. Performance is tracked against benchmarks to detect spikes, anomalies and wastage.

This data serves as the basis for corrective actions like replacing outdated equipment, optimizing environmental parameters, retrofits for efficiency etc. resulting in substantial savings.

2. Promoting Sustainability Initiatives

Energy management platforms provide the robust data required to set sustainability goals, track progress, and make corrections.

For e.g. analytic insights on the highest consuming assets helps prioritize replacement by energy efficient alternatives. Results can be shared with occupants to drive engagement.

For Alphacom, adopting renewable energy solutions and reducing the overall environmental footprint for our clients is a top priority leveraging technology.

Benefits of Implementing New Technology in Facility Management Services

It is evident that actively implementing the latest technology solutions provides tremendous benefits for facility managers. The major advantages can be summarized as follows:

A. Enhanced Operational Efficiency

Automation of processes, easier collaboration across teams, reduction in repetitive tasks, and data-driven decision making greatly boosts productivity and efficiency.

B. Cost Reductions and Resource Optimization

Predictive maintenance cuts down on major repairs. Asset monitoring reduces overheads. Analytics minimizes waste. Overall operational costs are significantly lowered.

C. Improved Safety Measures and Security Protocols

Wearable devices for technicians, video surveillance, automated emergency response, and other systems driven by real-time data makes facilities safer.

D. Promoting Sustainability and Environmental Responsibility

Technology paves the way for energy conservation, emissions reduction, optimal water usage and other initiatives for environment-friendly operations.

The benefits listed above lead to immense value addition for our clients. Next, we look at a case study showing the quantifiable edge technologies can provide.

Incorporating Sensors for Preventive Maintenance

Addressing the Problem Statement

The facility management team of a leading bank in Mumbai was facing repeated issues with its chiller units. Lack of preventive maintenance was leading to unexpected breakdowns affecting business operations. Maintenance was being done based on dated schedules rather than actual requirement.

The costs of emergency repairs and business impact from downtime were escalating significantly. The team wanted to shift left towards a predictive maintenance approach to prevent issues and substantially cut costs.

Outcomes Achieved and Benefits Gained

Alphacom implemented an IoT solution comprising of sensors that continuously monitored parameters like vibration, temperature, pressure, etc. Live data was analyzed by our artificial intelligence engine.

It accurately predicted maintenance needs and flagged any anomalies well before they resulted in system failure. Timely issue resolution coupled with scheduled maintenance minimized downtime of chillers by over 60%.

Breakdown maintenance costs reduced by 40% freeing up budget for other initiatives. The bank’s management commended Alphacom’s use of technology in transforming their facility maintenance function.

The numbers evident from the case study testify that embracing the latest technology solutions can optimize costs by lakhs for facility owners.

Future Trends in Facility Management Technology

Having examined current technological impact on facility management, let us look ahead at innovations that are poised to be game-changers in the future.

A. Remote Troubleshooting through Augmented Reality (AR)

Imagine a technician equipped with AR glasses attending a complaint in one corner of a remote campus. The onsite engineer virtually collaborates with offsite experts who can see and guide repairs through the AR feed.

AR allows senior technicians to remotely diagnose problems and walk frontline staff through solutions enhancing responsiveness. This is the future of efficient maintenance.

B. Design and Maintenance utilizing Building Information Modeling (BIM)

BIM refers to a 3D model of the facility with detailed asset data embedded. BIM can serve as the single source of truth for design, maintenance teams, and all users enhancing collaboration.

Walkthroughs, predictive analytics, renovations etc. are set to be revolutionized utilizing BIM models instead of manual drawings.

C. Integration and Compatibility of Data

Currently facility management employs multiple siloed tools like CMMS, employee databases, procurement software etc. Integrating these disparate systems using APIs will be a major shift.

All data can then flow seamlessly between applications leading to greater visibility. Managers get holistic overviews enabling data-driven decisions.

D. Prioritizing Sustainability

Technology will be the driving force helping facilities continually increase energy efficiency, water conservation, use of renewable energy and other sustainable practices.

IoT data combined with solutions like EV charging stations, smart glass, automated shades, etc. will make facilities future-ready.

Alphacom is excited about these trends that will shape the future of facility management. We are already strategizing on how to best leverage these innovations for maximum value.

Alphacom’s Technological Roadmap

A. Dedication to Embracing Technological Advancements

Alphacom has a clear vision to integrate the latest technologies to deliver efficient, sustainable and cost-effective facility management services to our clients. We invest heavily in training our teams on new solutions.

Our leadership constantly tracks emerging technologies at global conferences and events to identify innovations that warrant implementation. We also have partnerships with leading technology companies to fuel our roadmap.

B. Strategy and Timeline for Implementation

Our technology roadmap focuses on three horizons:

Horizon 1 (Current State)

Leveraging analytics, basic automation, IoT sensors at present to enhance efficiency.

Horizon 2 (1 – 2 years)

Trialing augmented reality, initial integration of applications via APIs, pilot energy management programs using smart meters.

Horizon 3 (3 – 5 years)

Implementing cutting-edge solutions like BIM and computer vision at scale, achieving complete integration across systems, and investing heavily in renewables and EV infrastructure.

C. Staff Training and Skill Development Initiatives

Our people are our strongest assets. We conduct intensive classroom and online training to reskill staff on new technological tools. Certifications and incentives are provided for people who excel.

Cross-functional project teams rapidly build expertise launching pilot projects. Learning modules are created and shared across the organization.

D. Ongoing Monitoring and Evaluation

A dedicated team tracks all technology KPIs related to costs, efficiencies, transparency, sustainability metrics, and user feedback. Results are reviewed monthly by leadership.

This ensures we capture the full benefits of new technology while also identifying areas for improvement. Course correction is continuously carried out.


The Role of New Technology in the Evolving Field of Facility Management

Technology is influencing facility management more than ever before and will continue defining the future of the field. Facility managers who do not embrace technology risk major disruptions, inefficiencies and delivering subpar experiences.

Alphacom’s Vision for an Advanced Technological Future

Alphacom is committed to lead the charge on leveraging cutting-edge innovations in the facility management space. Our roadmap spans continual improvements on existing solutions while also gearing up for emerging technologies.

Backed by the expertise of our skilled teams, we are confident of maximizing value for clients on this technology-driven journey. Facility owners can entrust their operations to us for a technology-powered competitive edge.

We hope this blog provided valuable insights on the technology landscape for facility managers. Please Contact Us to learn more about our technology-enabled facility management company in Mumbai. We look forward to driving your success.

Contact Information

Alphacom Facility Management Services
Phone: +91 9920900333

 Email: support@alphacominfra.com